England

A Long Layover in London

A Long Layover in London

I like to think of myself as a well-seasoned traveller who can handle all the chaos and confusion of international travel. But when I arrive at the airport to start a six-week adventure and am greeted with "Oh, did you know that your flight is delayed?", I too get frustrated. No, I did not know that. Despite downloading your app and checking my emails, there was no message from your airline, thank you very much.