United Airlines has changed its employee booking policy. As of Friday, crew members must be booked 60 minutes in advance and cannot bump passengers that are already on a plane. Well, duh.
This policy change has come about because of a recent incident, captured on video. Normally I don't like to judge an airline or any other company on one incident. Even with video evidence, I'm aware of the fact that I don't know what happened before the cameras started rolling.
But—wow—this video is crazy.